Privacy Policy
Effective Date: December 12, 2025
1. Information We Collect
We collect information necessary to provide and improve our services, including:
- Personal Identification Data: Name, Email Address, and Password (stored as a secure hash).
- Order Details: Assignment instructions, academic level, pages, deadlines, and attached files.
- Financial Data: Wallet balance and transaction history (Note: We do not store full credit card details; all payments are processed securely via Cashapp and Zelle).
- Usage Data: IP address, browser type, and interaction logs for security and service optimization.
2. How We Use Your Information
Your data is used strictly to fulfill the contract of service:
- To create and manage your user account.
- To process and fulfill your orders by matching you with a qualified writer.
- To process payments and manage your wallet balance.
- To ensure the security and integrity of our platform.
- To communicate with you regarding your orders and provide customer support.
3. Confidentiality and Security
We are deeply committed to protecting your academic and personal privacy.
- All user-provided instructions and documents related to orders are treated with 100% confidentiality.
- We employ industry-standard security measures, including HTTPS, secure hashing for passwords (bcrypt), and CSRF protection, to safeguard your data.
- We do not sell or share your personal information with third parties for marketing purposes.
4. Third-Party Services
We rely on the following third-party services, and your data may be shared with them only to the extent necessary to operate the service:
- Payment Gateway (Zelle / Cashapp): Used to process all financial transactions.
- Cloud Hosting (VPS): Used to securely host the application and user data.
- Analytics: We may use basic, anonymized tools to monitor website traffic.